2010 Summer Camp Frequently Asked Questions

• What is Membership?
• Is there a camp Registration Fee?
• What is the Deposit?
• Can I Change Weeks after I register?
• I don't have a Credit Card. How do I register online to save $15 on the Registration Fee?
• My child is Entering Kindergarten in the fall. What can I do to sign up for summer camp?
• My child is Entering First Grade in the fall. What can I do to sign up for summer camp?
• What happened to Extended Care?
• What are the Age Groups?
• Do you offer a Family Discount for siblings?
• Do I have to pay for Field Trips separate?
• Is Lunch included?
• Can I register only for Certain Days?
• What happens if school runs into week 1 of camp from Snow Days?
• What should I do if a Week is Listed as Full?
• I registered online and never received a Confirmation Email. Why?

• What is Membership? As a Boys & Girls Club, we are required to have an annual membership fee of $30 and offer service to members. All programs run at our facility by our staff, including summer camp, require that participants have active memberships. The annual membership fee is $30 and allows entry into our facility. As a member, your child may participate after-school, on days off, and in special events. Please stop by the front office or check our website frequently for information about member activities.

• Is there a Camp Registration Fee? We used to require a camp registration fee be paid upon sign-up for camp. Although we no longer have a camp registration fee, we do require all campers to have active memberships and a non-refundable deposit is required to reserve a week when you sign-up.

• What is the Deposit? The deposit is the amount you are required to pay when you register your child for camp to reserve the weeks you want. The deposit is $40 per week registered for. The remaining $123 per week is due by June 1st. The deposit is non-refundable.
Here's the math: $40 + $123 = $163 per week
If you register for all nine weeks you would pay $40 x 9 weeks = $360 upon sign-up.
You would then be required to pay the remaining $123 x 9 weeks = $1107 by June 1st.

• Can I Change Weeks after I register? You can change weeks registered for by May 25th (Memorial Day) without any fees. After May 25th, there is a $25 fee per week to change weeks. The deposit of $40 per week can also be transfered towards your balance if you decide to cancel any weeks before May 25th. For instance, if you register for 2 weeks and cancel the first week by May 25th, your $40 deposit for the first week can be transferred to pay for the balance of the second week. After the transfer your 1 week of camp balance would be $83.

• I don't have a credit card. How do I register online? Our secure online registration form accepts MasterCard, Visa, & American Express cards. If you have a bank/debit card that holds one of those logos, you can use that card. Also, you can purchase American Express or Visa Gift Cards at many stores and pharmacy's which will work through our website as long as you call or go online first to register your gift card at the respective card company's website. For instance, once you buy an American Express gift card, go to the American Express Card Registration Page to enter your name and address to the card. You must use the same address on our website that you use to register the gift card. Some cards may not work with our online forms.

• My child is entering Kindergarten in the fall. What can I do to sign up for summer camp? Children who are entering Kindergarten in the fall can sign up for camp. Since we require membership to sign up, you will be required to submit kindergarten membership forms before you register for camp. There is no fee for a Kindergarten membership but forms must be completed. The Kindergarten membership is active until your child graduates from Kindergarten.

• My child is entering first grade in the fall. What can I do to sign up for summer camp? Children who are entering the first grade in the fall can sign up for camp. Since we require membership to sign up, you will be required to submit membership forms along with the $30 fee before you register for camp. We will activate your child's membership once summer camp begins and it will be valid a full year from being activated.

• What happened to Extended Care? Extended care is now considered the drop-off and pick-up hours before and after camp. We do not charge any additional fee for the drop-off and pick up times of 6:30am - 9:00am and 4:30pm to 6:00pm.

• What are the Age Groups? Camp groups are divided up by the grade a child is entering. Here are the groups:
- Kindergarten
- 1st Grade
- 2nd Grade
- 3rd Grade
- 4th Grade
- 5th Grade
- Teen Camp - 6th - 12th Grade (predominently 6th, 7th, 8th, and 9th attend)

• Do you offer a Family Discount for siblings? We do not offer a family discount, but we do provide financial assistance if your family qualifies. Financial aid is first-come first served based on eligibility. Financial aid information can be found here.

• Do I have to pay for Field Trips separate? Unless otherwise noted when you register, No. Field trips are included in the price of camp.

• Is Lunch included? No. Lunch is not provided for campers, although there may occasionally be a cookout or pizza days. Notices will be available regarding cookouts or ordering pizza.

• Can I register only for certain days? No. We require that you register and pay for a full week. There is no pro-rate or discount for days not attended.

• What happens if school runs into week 1 of camp? If school runs into week 1 due to school cancelations and you would like to remove that week from your registration, you may transfer your deposit towards another week (if available) or towards your balance as long as you do so by June 1st.

• What should I do if a Week is Listed as Full? Is there a Wait List? If a week is listed as Full, please email ksalemi@salembgc.org with your request and we will get back to you when an opening becomes available. PLEASE DO NOT REGISTER FOR A FULL WEEK or you may lose your deposit. The online registration will not prevent you from registering and paying for a full week, but you will not be registered regardless. If you have done this in error, we may be able to void your transaction under 48hours.
Please let us know if you no longer need to be on the wait list, so we can contact another child when the time arrives. We will contact you up to the day of camp that you are wait listed for.

• I registered online and never received a confirmation email. Why? Once submitted online, you should automatically receive an email with your confirmation. If you have misspelled your email address, you will not receive an email. Please also check your bulk mail as some email accounts block us or consider us spam. There is also a possibility that your registration was never submitted or there was an error processing your payment. Please email ksalemi@salembgc.org or call 603-898-7709 ext.22. Never assume that you are registered if you have not received an automatic confirmation email.

If you have any additional questions please contact the Boys & Girls Club – (603) 898-7709

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